AppSigma

1) Who we are and what this is

These Terms of Service ("Terms") are a legal agreement between AppSigma ("AppSigma," "we," "us," "our") and the entity or individual that accesses or uses the AppSigma website and services ("you"). AppSigma provides a B2B analytics SaaS for iOS apps, including reviews analytics and keyword analysis (the "Service"). AppSigma is not affiliated with Apple Inc. or the App Store.

B2B only / Age. The Service is intended for business use only and is not for personal/consumer purposes. You represent that you are at least 18 and have authority to bind your organization.

By accessing or using the Service, you agree to these Terms.

2) Accounts and access

Registration & Login. You may sign in via magic link (email) or Google. You must provide accurate information and keep your account secure. You are responsible for all activities under your account.
Free, limited access (beta). The Service is currently offered free with usage limits. We may change, limit, or discontinue the Service or features at any time.
Suspension/Termination. We may suspend or terminate access immediately for suspected abuse, security risk, legal risk, or breach of these Terms. You may stop using the Service at any time.

Organizations and roles. You may create or join an Organization (workspace). Each Organization designates an Owner (full permissions, including billing). Admins can manage members and settings (but not billing). Members have standard functional access as configured by the Organization. Viewers have read-only access. By joining or creating an Organization, you represent you have authority to act for that Organization.

Responsibility. The Organization is responsible for the actions of its Authorized Users (Owner, Admins, Members, and Viewers), for maintaining accurate role assignments, and for implementing appropriate access controls.

Billing authority. Only the Organization Owner may manage subscriptions and payment methods. You authorize AppSigma and our payment processors to charge fees, taxes, and applicable overages to the Owner’s designated payment method when paid plans become available.

Payment processing (Stripe). We use Stripe to process payments. By submitting payment information, you agree to the Stripe Services Agreement.

Recurring authorization. The Organization Owner authorizes AppSigma and Stripe to automatically charge the default payment method for subscription fees, taxes, and any applicable overages each billing period until canceled. You authorize the use of card/network updaters and any replacement payment methods you add.

Trials & renewals. If a plan includes a trial, the subscription converts to paid at the end of the trial and the payment method will be charged on that date unless canceled before conversion. Subscriptions renew automatically each term unless canceled in billing settings.

Cancellations & refunds. You can cancel at any time in billing settings; cancellation takes effect at the end of the current term. Fees are non-refundable except where required by law. Upgrades may take effect immediately and be prorated; downgrades apply on the next renewal.

Price changes. We may change prices with prior notice; changes apply on renewal unless stated otherwise.

Taxes. Fees are exclusive of taxes. We may collect applicable taxes based on your billing details. You are responsible for providing accurate tax information (e.g., VAT/GST ID) and for any true-ups if your tax status changes.

Authentication. You may be required to complete Strong Customer Authentication (SCA) or similar bank challenges; failure to complete may prevent payment or renewal.

Chargebacks & non-payment. We may suspend or terminate access for non-payment or chargebacks. Any network or processor chargeback fees and fines may be passed through at cost.

3) Scope of the Service; data sources; usage limits

Our data. The Service analyzes information about iOS apps (including public review data and keywords) that we obtain and provide.
No professional advice. Analytics and insights are provided "as is" for informational purposes only and do not constitute advice or recommendations.
Usage limits. We may enforce technical and contractual usage limits (e.g., rate limits, number of queries, exports). You must comply with all limits we communicate in the UI or documentation.

4) Acceptable use (strict)

You must not:

Scrape, harvest, or bulk export data outside normal product flows or published APIs.
Resell, sublicense, redistribute, or republish Service outputs or data, except for your internal business use.
Reverse engineer, decompile, interfere with, or attempt to bypass rate limits, security, access controls, or metering.
Use the Service to build a competing product, perform benchmarking disclosures without our prior written consent, or misrepresent the origin of outputs.
Upload malware, infringe third-party rights, or use the Service in violation of law, sanctions, or export controls.
Attempt to access the Service or data in ways not expressly permitted by these Terms.

We may monitor compliance and enforce technical protections.

5) Intellectual property; feedback

Our IP. The Service (software, UI, models, datasets we provide, documentation) is owned by AppSigma or its licensors and protected by law. No rights are granted except as expressly stated.
Your feedback. If you submit ideas or suggestions, you grant AppSigma a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction.

6) Customer content

If you later upload or input your own content/data into the Service ("Customer Content"), you retain ownership. You grant AppSigma a license to host, process, and display Customer Content to provide and improve the Service and to comply with law. You represent that you have all rights necessary for that use.

Organization ownership. Customer Content and outputs generated through the Service are deemed provided on behalf of your Organization and, as between you and AppSigma, belong to that Organization. If and when AppSigma processes Customer Content on your behalf, our Data Processing Addendum (DPA) will apply (available upon request).

7) Third-party services

The Service may integrate with third-party services (e.g., Google sign-in). Your use of third-party services is governed by their terms. We are not responsible for third-party services.

8) Changes to the Service and Terms

We may update the Service and these Terms at any time. Material changes will be posted in the Service or sent to your account email. Changes take effect upon posting unless stated otherwise. If you continue using the Service after changes, you accept them.

9) Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or should reasonably be considered confidential. Each party will use the other's Confidential Information only to perform under these Terms and will protect it using reasonable measures. Exceptions apply for information that is public, already known, independently developed, or legally required to be disclosed (with notice where permitted).

10) Warranties; disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPSIGMA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.

11) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

APPSIGMA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
APPSIGMA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU (OR YOUR ORGANIZATION) PAID TO APPSIGMA FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) €1,000.

Some jurisdictions do not allow certain limitations; in such cases the limitations apply to the fullest extent permitted.

12) Indemnification by you

You will defend, indemnify, and hold harmless AppSigma from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your breach of these Terms; (c) your Customer Content; or (d) your violation of law or third-party rights.

13) Publicity

Unless you opt out by emailing [email protected], AppSigma may use your Organization’s name and logo to identify you as a customer on our website and marketing materials.

14) Export control and sanctions

You represent that you are not located in, and will not use the Service from, any jurisdiction embargoed by the EU/US/UK or on any sanctions list, and you will not provide access to prohibited parties.

15) Governing law; hybrid dispute resolution

These Terms are governed by the laws of Poland, excluding its conflict-of-law rules.

Hybrid process. Before filing any formal dispute, the parties will attempt to resolve it informally for 30 days after written notice. If unresolved:

The parties will engage in mediation in Warsaw, Poland (remote participation permitted).
If still unresolved after mediation, the dispute will be finally settled by binding arbitration in Warsaw, Poland, under the rules of a reputable arbitration institution (e.g., Lewiatan Arbitration Court or the Court of Arbitration at the Polish Chamber of Commerce), before a single arbitrator, in English or Polish.

Either party may seek injunctive or equitable relief in court for IP or confidentiality breaches.

Class actions. To the fullest extent permitted by law, disputes are resolved on an individual basis; class or representative actions are waived.

16) Miscellaneous

Entire agreement. These Terms are the entire agreement about the Service.
Severability. If a provision is unenforceable, the remainder remains in effect.
Assignment. You may not assign these Terms without our consent; we may assign them.
Notices. We may notify you via the Service or email to your account address.
No affiliation. AppSigma is not affiliated with Apple Inc. or the App Store.
Effect of termination. Upon Organization termination, an Owner may export available Customer Content for 30 days. After that window, we delete active copies within 30–60 days, with backups purged on standard retention cycles.
Survival. Sections relating to intellectual property, acceptable use, confidentiality, warranties/disclaimers, limitation of liability, indemnification, fees and billing, and governing law/disputes survive termination.

Contact: [email protected]